Privacy Policy

Disclaimer

Infierno accepts no responsibility or liability whatsoever with regard to the accuracy, completeness or updates of the information on this site. All the information on this site is property of Infierno, unless otherwise marked. Its use or distribution is, therefore, strictly prohibited. This does not apply to external links, over which Infierno has no control and for which Infierno assumes no responsibility. 

It is our goal to minimize disruption caused by technical errors. However, some data or information on our site may have been created or structured in files or formats that are not error-free, and we cannot guarantee that our service will not be interrupted or otherwise affected by such problems. The Commission accepts no responsibility with regard to such problems incurred as a result of using this site or any linked external sites.

External Link Disclaimer

Our website may contain “external links” to websites, which are not owned or funded by us and over which we have no control and for which we, therefore, assume no responsibility. When visitors to our websites choose to follow a link to any external website, they leave the official domain of Infierno, and are subject to the cookie, privacy and legal policies of the external website. Compliance with applicable data protection and accessibility requirements of external websites falls outside the control of Infierno and is the explicit responsibility of the external website.

Disclaimer of Endorsement

The purpose of any linked reference from our websites to any specific external resource, online service or a website, is to enhance the information available. Such linked references do not constitute endorsement by Infierno of the specific external resource, online service or a website, nor endorsement of the information, contained in the linked reference, nor endorsement of the organizations owning the external websites, unless otherwise specified.

Privacy Policy

Your privacy is important to us, and we are fully committed to keeping your personal information safe. Unless otherwise specified below, the provision of personal data is neither required by law or contract, nor is it necessary for the conclusion of a contract. The customer is not obliged to provide the data. Failure to provide it will have no consequences. This applies only to the extent that no other indication is made in the subsequent processing operations.

“Personal data” means any information relating to an identified or identifiable natural person.

Processing of personal data is subject to the General Data Protection Regulation (GDPR) and all other relevant data-protection legislation.

Server Log Files

Customers can visit our websites without providing any personal information. Each time our website is accessed, usage data is transmitted to us or our web hoster / IT service provider by the Internet browser selected by the customer and stored in log data (so-called server log files). This stored data includes, for example, the name of the page accessed, the date and time of access, the IP address, the amount of data transferred and the requesting provider. 

Contact

If the customer initiates business contact with us by email or by using the contact form, we collect his personal data (name, e-mail address, message text) only to the extent provided. The data processing serves the purpose of processing and answering customer contact requests in accordance with Article 6 of GDPR. Customer data will then be deleted in compliance with legal retention periods, unless the customer has consented to further processing and use. Customers have the right to object at any time to this processing of personal data. Any contact leading to pre-contractual or contractual matters or related to an already existing contract is guided by the contract regulations as laid out in the Spanish Código Civíl in articles 1.124 and following. 

Customer Account and Ordering

When a customer account is opened, we collect personal data of the customer to the extent specified there. The data processing serves the purpose of improving the customer shopping experience and simplifying order processing. The processing is based on the customer´s consent. This consent can be revoked at any time by notifying us, without affecting the lawfulness of the processing carried out on the basis of the consent until the revocation. The customer account will then be deleted.

When placing an order, we collect and process personal data only to the extent necessary for the fulfillment and processing of orders and to process requests. The provision of the data is necessary for the conclusion of the contract. Personal identification data are, therefore, obligatory, as strictly connected to the nature of the required services. By opening an account or making an order the customer expressively consents to the use and storage of his data. Failure to provide it will result in no contract being concluded or no requested services being rendered. The processing of data is necessary for the performance of a contract as well as the provision of a service. We undertake not to disclose the submitted data to any unauthorized persons or use it for purposes other than those specified above. 

Furthermore, the processing is necessary for compliance with a legal obligation to which the data controller is subject. This data can be produced only at the request of authorities entitled by law. We may share personal information with third-party service providers which perform services and functions at our direction and on our behalf such as our accountants, IT service providers, printers, lawyers, providers of security and administration services and other business advisers. Within the legal requirements a limited transfer of data takes place, for example, to the shipping companies and dropshipping providers selected by the customer, payment service providers, service providers for order processing and IT service providers. 

For data protection purposes, Infierno is the Data Controller of any personal information submitted and related to the Websites. You may contact us at: hellmaster@infierno666.com. 

Payment Service Provider     

All payment transactions made between the parties are subject to the specific privacy policy of the service selected by the customer. It can be found on the website of the respective service provider under Privacy Policy. 

Shipping Service Provider

We pass on the email address of the customer to the shipping company as part of the contract processing, provided it is expressly agreed to this in the ordering process. The purpose of the forwarding is to inform the customer by email about the shipping status. The processing is based on customer consent which can be revoked by the customer at any time by notifying us or the transport company, without affecting the lawfulness of the processing carried out on the basis of the consent until the revocation.

Advertising

We may use the email address of the customer, regardless of contract processing, exclusively for our own advertising purposes for sending newsletters, provided that the customer has expressly consented to this. The data will be passed on to a service provider for email marketing within the scope of order processing. The data will not be passed on to any other third parties. The customer can revoke can revoke his consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until the revocation. To do so, he can unsubscribe from the newsletter at any time by using the corresponding link in the newsletter or by notifying us. His email address will then be removed from the distribution list.

We may use the email address of the customer, which we have received in connection with the sale of goods or services, for the electronic sending of advertising for our own goods or services that are similar to those that the customer has already purchased from us, unless he has objected to this use. The customer can object to the use of his e-mail address at any time by notifying us or using the link provided in the advertising email. 

Cookies

Our website uses cookies to enhance the user experience and combat spam and other abuse by adding more relevance to the provided content of our site. Cookies are small text files that are stored in the Internet browser or by the Internet browser on a user’s computer system. When a user accesses a website, a cookie may be stored on the user’s operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again. Cookies are stored on the computer of the customer. By selecting appropriate technical settings in the Internet browser, customers can be notified before cookies are set and decide on their acceptance individually, as well as prevent the storage of cookies and transmission of the data they contain. Cookies that have already been stored can be deleted at any time. 

Unless otherwise stated in the privacy policy below, we only use technically necessary cookies for the purpose of making our offer more user-friendly, effective and secure. The customer has the right to object to the processing of personal data involved in this process at any time.

This website uses the following cookies of third parties:

• Google Analytics: in order to analyze site traffic this site stores cookies. By using this site, you explicitly consent to the processing of your information by Google. Please consult Google´s privacy policy directly for your rights related to this matter.
• Social Networks such as Instagram, Facebook, and Twitter. Each of these networks uses its own set of cookies to optimize the user experience.

Data Subject Rights and Storage Period

We will retain your personal information as needed to fulfil the purposes for which it was collected. After complete processing of the contract, the data will initially be stored inside the territory of the European Union no longer than is necessary to comply with our business and legal obligations. In general, we make reference to the time limitations related to any potential auditing, to the ongoing provision of services to users, and to the applicable statute of limitation. It will then deleted after expiry of the period, unless customers have consented to further processing and use.

Under data-protection law the customer is entitled to the right to information, correction, deletion, restriction of processing, and data portability – free of charge. In addition, customers have the right to object to processing their information and data, including for the purpose of direct marketing. If the personal data processing listed here is based on our legitimate interest, customers have the right to object to this processing with effect for the future at any time.

After the objection has been made, the processing of the data concerned will be terminated, unless we can demonstrate compelling legitimate grounds for the processing which override customer interests, rights and freedoms, or if the processing serves the assertion, exercise or defense of legal claims.